Shipping policy

SHIPPING & DELIVERY

 

Thank you for shopping with us.

When shopping online there is the added bonus of your shopping coming right to your door. 

A little something for your first time.....

However if it's your first time shopping with us, we can offer you a little discount for your first order, just enter the following code at the cart for a 10% discount

firsttime10

 

All of our shipping rates for Delivery are in line with current rates from Australia Post.

Everything is weight dependent and Australia post normally works in the following weight categories 

These rates are based on delivery within Australia

Under 500 g = $8.60

Over 500 g but under 1 kg = $10.60

Between 1 and 3 kg = price calculated at the cart

Between 3 and 5 kg = price calculated at the cart

There is the option of Express shipping within Australia & depending on where you are located, will depend on the price of shipping.

Standard post turnaround 1 week

Express Shipping Turnaround 3-4 days

For Rates outside of Australia

When Shipping outside of Australia, the rates are calculated on weight and then there are a few categories to choose from

Economy Air Approximately $17 (AUD) for under 2kg- NO TRACKING

Standard calculated on weight generally $25 plus (AUD)- TRACKING

Express $32 Plus (AUD)-TRACKING

With the No tracking option we are unable to share with you where or when, it all depends on the local mail services in your area once it reached your country. If you'd like tracking your welcome to pay the extra & you will have peace of mind.

Standard/economy air-turnaround 2-4 weeks

Express-turnaround 1-2 weeks

We Ship to the following destinations:

All over Australia and New Zealand

United States, United Kingdom, Europe, parts of Asia

If your country falls outside of these mentioned countries please contact us and we'll be happy to find out whether our herbal tea blends are available to your country.

We send out orders 3 times per week, if you would like to know more information on our dispatch days for online orders, please do not hesitate to contact us via email or at the office/store on 03 5909 8457

 

We're here to help :-)

Last updated: 29.07.2019